Thursday, December 13, 2018

Mother Board issues

If a laptop is out of warranty, then the user is likely out of luck. There's a couple things to check as you surmised; the power cord/powerbrick, the adapter jack, and power button. If all those things check out, it is likely a motherboard. Replacing motherboards in laptops is very expensive, at this point it is best to tell the client that you can retrieve the hard drive or the data itself but they need to get a new laptop.

Not good news for anyone. However if it is still within warranty, manufacturers are pretty good about replacing motherboards. I had one die on my Compaq and they had it shipped back to me fairly quickly, and it was the motherboard as I surmised. 


The reason for failure can vary, but many laptops die because of heat generated by the cpu or video chip. If a client needs to replace a laptop, I would advise them to invest in a laptop cooler to avoid that issue in the future. 


You are going to waste a great deal of time trying to troubleshoot to the component level. Nobody does this, if you can't replace a switch or card to fix this, then there isn't much you can (or should) do. Once you have eliminated all possibilities, don't be afraid to say its a motherboard failure and move on.




Sunday, December 9, 2018

Mother Board issues

If a laptop is out of warranty, then the user is likely out of luck. There's a couple things to check as you surmised; the power cord/p...